Shipping policy

Shipping Policy 

Thank you for shopping at sarorle.com! We are dedicated to delivering your orders quickly and securely, no matter where you live. Below are the terms and conditions that constitute our Shipping Policy.

1. Global Shipping Coverage

We are proud to offer worldwide shipping to most countries and regions across the globe.

Note: If our shipping carriers cannot deliver to your specific location due to customs restrictions or remote area limitations, we will contact you immediately and issue a full refund.

2. Processing & Handling Time

  • Order Processing: All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • Peak Seasons: During high-volume periods (such as Black Friday, Cyber Monday, or holidays), processing times may be slightly extended. We appreciate your patience.

3. Shipping Rates & Estimated Delivery Times

We partner with reliable international couriers to ensure your package arrives safely. Shipping costs and delivery times vary by destination:

4. Tracking Your Order

Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking number(s).

  • The tracking information will become active within 24–48 hours.

  • You can track your package directly through the link provided in the email or on our website.

5. Customs, Duties, and Taxes

  • sarorle.com is not responsible for any customs and taxes applied to your order.

  • All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, VAT, etc.). Please check with your local customs office for details on potential charges.

6. Wrong Address & Delivery Issues

  • Incorrect Address: Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the buyer. If you notice an error, contact us immediately at sarorle168@gmail.com.

  • Lost or Damaged Packages: If your package arrives damaged, or if it is lost in transit, please contact our support team immediately so we can assist you in filing a claim with the carrier or arranging a replacement.

7. Contact Us

If you have any questions or concerns regarding the shipping of your order, please do not hesitate to reach out to our dedicated support team:

  • Website: sarorle.com

  • Email: sarorle168@gmail.com (We typically respond within 24 hours)